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#805643 - 12/30/08 02:23 PM Steinberg
Joel Clyde Offline
Space Cadet

Registered: 12/28/04
Posts: 15
Loc: Chatsworth, Ga. USA
Avoid anything from Steinberg like the plague! Their customer service is non-existent. I used Cubase for about 8 years, spending over $2000.00 on every upgrade that was required (you never get it paid for, like share-cropping). Then, that idiotic, fragile little dongle got broke, rendering the $800.00 program, that I spent $2000.00 keeping current on over 8 years , completely unusable. After a call to Steinberg, and finally getting to talk to someone (after several weeks of leaving messages) I was told that they do not replace dongles and or licenses, and that I would have to buy the new version of Cubase, for $400.00-$700.00 (depending on the version), even though I had been a registered customer for 8 years, and there was no question of me owning a legal license for the software. That was it for me. When Yamaha bought Steinbeg, I thought the customer service would get better (Yamaha has excellent Customer Service as a rule), but Yamaha just reffered me back to Steinberg, who repeated the same old line.

Like I said, avoid anything from Steinberg if you want to hang on to your money.


#805718 - 12/30/08 04:28 PM Re: Steinberg [Re: Joel Clyde]
Bat Offline

Registered: 08/20/08
Posts: 2228
Loc: SL.UT
some serious sour grapes here.
#805729 - 12/30/08 04:49 PM Re: Steinberg [Re: Bat]
uptildawn Online   content

Registered: 12/15/01
Posts: 9021
Loc: on land
Now I see where your complaints about computer recording are coming from! I feel your frustration, man!!!
(Another reason to consider using SawStudio, or Reaper.)
You can't tell I like recording on the computer, can you? \:\)

No dongles, i-loks, or any other such nonsense for me, thank you very much!

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