SKB Customer Service gets an A+++

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#955801 - 02/27/10 10:25 PM SKB Customer Service gets an A+++
Vanillagrits Vanillagrits Planeteer Registered: 11/09/04 Posts: 21324	I have a 3 year old mixer case with a ratcheting tilt mechanism that went bad. One five minute phone call to SKB and they offered to repair it for or send me the parts. I opted to have the parts sent. They arrived in Fridays mail. Excellent customer service by SKB. _________________________ Choose wisely
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#955821 - 02/27/10 10:50 PM Re: SKB Customer Service gets an A+++ [Re: Vanillagrits]
uptildawn uptildawn Planeteer Registered: 12/15/01 Posts: 9021 Loc: on land	No doubt! We should always trumpet those companies that offer excellent service with their products... (There seem to be so few that deliver these days). _________________________ uptildawn
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#959168 - 03/10/10 04:39 PM Re: SKB Customer Service gets an A+++ [Re: uptildawn]
Liquidirt Liquidirt Planet Dirtball Planeteer Registered: 11/08/04 Posts: 18693 Loc: Albuquerque, NM	3 year old mixer case???? Well for what it's worth, they are better than I would be. I would've given you the ole, "Ummm sorry sir, but, did you say THREE YEARS OLD?? WTF do you want it to last a lifetime??? $\:D$ Kudo's to them for sure Mr Grits _________________________ My wife just left me. Probably because I'm so insecure... Wait, she's back. She just went for a coffee, my bad...
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#977950 - 05/06/10 05:30 PM Re: SKB Customer Service gets an A+++ [Re: Liquidirt]
glensimonds glensimonds Planeteer Registered: 12/14/02 Posts: 19559 Loc: Brooklyn Park, MN	i bought one of thir cases for a bass umpteen years ago, if i remember correctly it had a lifetime warranty _________________________ Let's have another beer $\:\)$ VS PLANET RADIO
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#980534 - 05/17/10 04:33 PM Re: SKB Customer Service gets an A+++ [Re: glensimonds]
Starliner Starliner Planeteer Registered: 05/19/09 Posts: 3163 Loc: Florida - Dunnellon	SKB is good equipment. My old company (a sub contractor for the military), uses SKB cases for their gear deployed overseas. No complaints, either. Starliner _________________________ Half The Lies They Tell About Me Aren't True!
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